Responder takes gamer to gamer connections to a whole new level for Xbox Ambassadors. By sharing your Xbox expertise with fellow gamers, you can help make a direct impact on the Xbox community.
Now, we’re excited to announce the newest feature of Responder—the ability to change Twitter accounts linked to Responder. We’ve done internal testing with the Xbox Ambassador Team, we’ve shared the feature with a select group of Xbox Ambassadors, and now we’re releasing it as a beta. Let’s learn more about how to change Twitter accounts.
Before you get started, ensure you’re logged into your Xbox Ambassador account, then visit https://responder.microsoft.com/hub. Please make sure pop-ups are allowed in your browser settings.
Step 1: Access the Responder menu
Once you’ve navigated to Responder, look for the “hamburger menu” at the top left-hand corner of your screen. It is located just above the “Ambassabank”.
Step 2: Navigate to “Settings”
Clicking on the hamburger menu will open a menu. You will see your gamertag, followed by three different options. To unlink your existing Twitter account from Responder, you will need to click “Settings”.
Step 3: Disconnect your Twitter account from Responder
Inside the “Settings” menu, you will see your Twitter account listed under “Onboarded Channels” if you have previously connected a Twitter account to Responder. To continue the unlinking process, click “Disconnect @TwitterHandle”.
Please note: if you had previously disconnected your account/revoked access to Watchtower on the Twitter side, you may still need to disconnect your first account as shown in step 3 in order to authorize a different account later.
Step 4: Confirm you want to disconnect your Twitter account from Responder
You will be asked to confirm that you’d like to disconnect your existing Twitter account from Responder. Please click “Confirm” to continue. Responder will automatically reload. You have successfully unlinked your Twitter account from Responder—woo!
Step 5 (Optional): Confirm your Twitter account has been disconnected from Responder
To confirm the removal of your Twitter account, you can follow steps 1 and 2 to get back to the “Settings” menu within Responder. Following a successful unlinking of your Twitter account, you should see the screen above that no longer lists Twitter as an “Onboarded Channel”.
Now that you have disconnected your previous Twitter account from Responder, you are now able to add a different Twitter account in its place. Please read the following instructions carefully to avoid re-linking the same account!
Step 1: Sign out of your Twitter account on Twitter.com
Before performing any actions in Responder, it’s important to go to ensure you are logged out of your account on Twitter.com in the browser you are using. This will prevent the browser from automatically using your signed-in Twitter account when adding a new account in Responder.
Step 2: Access the Responder menu
Once you are logged out of your Twitter account, navigate back to https://responder.microsoft.com/hub. Click the hamburger menu on the top left-hand corner of the screen to access the Responder menu. It’s located just above the Ambassabank.
Step 3: Navigate to “Settings”
Clicking on the hamburger menu will open a menu. You will see your gamertag, followed by three different options. To authorize a new Twitter account in Responder, you’ll need to click “Settings”.
Step 4: Authorize a new Twitter account
In the Settings menu, you will see Twitter listed as a channel that is ready to onboard. To add a new Twitter account to Responder, you will need to click the green “Authorize” button.
Step 5: Confirm you’d like to add a new Twitter account
A window will pop up, confirming you’d like to add a new Twitter account to Responder. As a quick reminder, you may need to unblock popups in your browser before continuing. Once you’re ready, click the green “Confirm” button to continue.
Step 6: Authorize Project Watchtower to use your Twitter account
On this screen, you’ll need to login with the Twitter account you’d like to add to Responder. Since Responder is an interface that allows you to respond to tweets with your Twitter account, it needs permission to post tweets on your behalf. Once you’ve added your credentials, click the blue “sign in” button to continue. This concludes the process that concludes the authorization of a new Twitter account in Responder.
Step 7 (Optional): Confirm the correct Twitter account has been added to Responder
Once you’ve completed the onboarding of a new Twitter account, follow steps 2 and 3 to get back to the “Settings” menu. You will see the Twitter account you’ve successfully added under “Onboarded Channels”. Your Twitter handle will follow the “@” symbol next to “Disconnect”. Please note, this is your Twitter handle, and not your display name.
We hope that this feature will make a lot of Ambassadors happy—we sure are excited about it. Keep giving us feedback if you experience any bugs or have suggestions on how to make the feature better. If you do experience any bugs, please be sure to let your ACE know, or any ACE you feel comfortable going to. We want to know so that we can keep working at providing the best Ambassador experience possible.
This feature is the direct result of Ambassador requests. We always work to make this program the best you, the Ambassadors. Keep the suggestions coming!